Site123 Website Builder Review 2024: Features, Pricing, & Ease of Use
Liam Artman


Site123 is a website builder that prioritizes simplicity and ease of use, that’s why this platform can design a website for you in just 3 steps. However, while it excels in ease of use and simplicity, it may fall short for those needing stylish modern design, flexible customization or efficient SEO.

site123.com
Site123 Pros and Cons
We recommend Site123 if you…
  • Need a basic simple website
  • Want to launch your website as quickly as possible
We don’t recommend Site123 if you…
  • Require a complex, multi-page website
  • Seek a website with modern design
  • Are a large online store needing e-commerce features
Advantages:
  • Simple website building process in just 3 steps
  • Your website is ready in a few minutes
  • 24/7 attentive personal support
Disadvantages:
  • Basic and typical design templates
  • Outdated interface with limited functions, requiring time to adapt
  • Limited design functionality and customization
  • Websites created with Site123 have low SEO efficiency due to slow page loading speed
  • Limited e-commerce capabilities
Site123 Website Editor
Site123 is designed to be one of the easiest website builders on the market. It is designed for ease and speed. New users can quickly navigate through the template selection, customize their chosen design with basic tweaks, and go live with a functional website in no time. The platform’s editor is less about detailed customization and more about straightforward functionality.
Number of blocks
230+
Ability to create benchmark layouts
2/5
Ability to have full control over the design
-
Responsive Video Integration
-

The main advantage of the editor is that it is incredibly user-friendly, with a low barrier to entry, making it ideal for novices or those who need to quickly establish a basic website

The main disadvantage of the editor is that customization options are limited, which can frustrate those looking to create a more unique or feature-rich website with advanced functionalities.

Summarizing:
Site123 is best suited for users who prioritize ease of use and speed over stylish design and functionality. However, it may not satisfy those with more demanding design needs.
Site123 Templates
Site123 offers very few templates with an outdated design.
These are the examples of how Site123’s templates look like.
Site123 Support
Site123 is recognized for its simplicity and ease of use, making it a particularly attractive option for beginners in website creation. The platform provides a variety of support options tailored to assist users efficiently and effectively.
Design Help
+
Online Chat
+
Tickets
+
E-mail
+
Zoom / Google Meets support
-
Main Features of Site123 Support:
Personal 24/7 Online Chat: Site123 offers a live chat feature with real human support agents available 24/7. This around-the-clock availability ensures that users can receive immediate help at any time, which is particularly beneficial for users in different time zones or those working on tight schedules.
Email Support: Email support provided by Site123 is comprehensive, allowing for detailed inquiries and solutions. The support team is known for their thorough and helpful responses, often going beyond the immediate question to provide additional guidance and resources.
We tested Site123's support service, and here are the results:
The 24/7 live chat feature ensures that users can get quick answers to their questions, regardless of when they are working on their site.
The support agents are not only quick to respond but also knowledgeable and capable of handling a range of issues from technical glitches to user interface advice.
Site123 provides an impressive array of self-help resources, including FAQs, a comprehensive blog, and detailed how-to guides, which enhance the user experience by enabling self-service.
Site123 SEO
Site123 is equipped with some of the basic SEO tools that are designed to help users optimize their websites for search engines right from the start. However, the result that the users get is usually not the best in terms of SEO.
Google Perfomance Score
59
GTMetrix Grade
A
Pingdom Grade
B
Technical Optimization
2/4
For testing, we took the same website that Site123’s team made for a client and tested it in 3 services: Google Pagespeed, Solarwind Pingdom, and GTMetrix, which will show how technically ready the website is.
The website has received 59 points from Google PageSpeed Insights, indicating a very average performance.
Most of the important metrics are categorized as critical and in the red zone, except CLS and TBT. Mobile-responsiveness is very important for SEO, but we can clearly see that Site123 has difficulties with that.
Pingdom gave a B grade to this website, which is good, but definitely not enough when you pay money to a team of professionals to build your website and do SEO.
GTMetrix graded the website with an A grade, which shows that SEO for desktops is at a good level.
Site123 WhatsApp / Facebook Messenger Integration
Site 123 has a built-in WhatsApp widget that’s included in its premium plans. However, Facebook Messenger is free and if you want to connect to it you can do it any time.
Simple Integration
+
Sales-Driven WhatsApp / Facebook Messenger Widget
-
HTML Embed Widgets
+
How much does Site123 cost?
Free Plan with Custom Domain
No, just a Free Plan with Site123 subdomain
Minimum Monthly Price Plan Billed Annually
$13 / 12€ / £11
Free Trial Period, No Credit Card Required
No, only a 14 day period of money back guarantee
Assistance with Initial Domain and Design Setup
No