Duda Website Builder Review 2024: Features, Pricing, & Ease of Use
Liam Artman


Duda is a website builder that focuses primarily on marketing and web design agencies, offering features to build sites at scale. However, its interface can be slow at times, and personal support is only available for the most expensive premium plans, leaving some issues unresolved.

duda.co
Duda Pros and Cons
We recommend Duda if you…
  • Work in a web design or marketing agency
  • Build sites at scale for your clients
We don’t recommend Duda if you…
  • Need just a basic website
  • Are looking to promote your website through SEO
  • Have an ecommerce business
Advantages:
  • Collaboration functionality to work on a project with colleagues
  • CMS makes it perfect for agencies (with a dashboard to manage multiple clients)
Disadvantages:
  • Duda’s interface is clunky, lagging, difficult to get used to and confusing for new users. User on Trustpilot mentions: «I’ve unfortunately been using Duda for close on 3 years now (not by choice) and my sanity has plummeted due to this»
  • Expensive premium plans and no free plan might be a problem for your budget
  • Duda's templates have really low SEO efficiency, caused by extremely slow page loading speed.
  • Customization is rather limited, restricting your creative freedom
  • E-commerce features are limited to the basics
  • Personalized support is not available, which leaves issues unresolved if they are beyond chat bot’s scope, unless you subscribe to Duda’s premium plan for 50$/month.
Duda Website Editor
Duda is a powerful website builder designed specifically for web design agencies looking to streamline their workflow and deliver websites quickly. It focuses on collaborative tools and client management features. The platform's interface is clean and logical, reducing the learning curve for new users.
Number of blocks
70+
Ability to create benchmark layouts
3/5
Ability to have full control over the design
-
Responsive Video Integration
+

The main advantage of the editor is a seamless workflow perfect for professional designers and agencies with built-in tools for client management and collaboration that significantly reduce the time and effort required to go from concept to launch.

The main disadvantage of the editor is that the focus on professionals makes Duda less accessible for individual users or small businesses. Additionally, there might be a steeper learning curve compared to more beginner-friendly platforms like Wix or Bazium.

Summarizing:
Duda is an excellent choice for web design professionals and agencies looking for a robust and scalable website builder that streamlines the design process and enhances collaboration, which may be overkill for casual users or those with simpler needs
Duda Templates
Duda offers a wide selection of stylish and up-to-date templates.
These are the examples of how Duda’s templates look like.
Duda Support
Duda has a customer support, tailored specifically towards agencies and freelancers who need efficient and professional assistance.
Design Help
-
Online Chat
+, but only for 50+ $/ month plans
Tickets
+
E-mail
+
Zoom / Google Meets support
-
Main Features of Duda Support:
Online Chat: Duda provides live online chat support, only if you have a 50+ $/ month plan. This support is managed by real humans rather than bots and is available during extended business hours, being highly responsive, catering to immediate troubleshooting needs.
Email Support: Email support from Duda is comprehensive, with a focus on providing detailed and actionable advice. Users can expect in-depth responses that help resolve issues thoroughly, usually within a few hours.
We tested Duda's support service, and here are the results:
The online chat feature provides quick responses, typically within 20 minutes, making it highly effective for resolving urgent issues.
However, the personal chat feature is available only for the most expensive plans, when the users of basic plans have to wait in line to get a response from the support and can get it only by email during the limited working hours.
Duda’s support team is knowledgeable about both technical and design aspects of the platform, offering precise guidance that enhances user experience and site performance.
Duda SEO
Duda has serious issues with SEO, and because of that its templates have really low scores compared to other website builders.
Google Perfomance Score
30
GTMetrix Grade
A
Pingdom Grade
C
Technical Optimization
4/4
For testing, we took the same website template and tested it in 3 services: Google Pagespeed, Solarwind Pingdom, and GTMetrix, which will show how technically ready the website is.
The Google PageSpeed Insights Has rated this template with 30 points, which is one of the worst results I have ever seen.
All key metrics are in the critical red zone, except the CLS. If you use this template for your website, you’ll have a lot of issues with SEO, because the website will inherit all of the problems that this template has.
On Pingdom this template has a C grade, marking significant issues with its SEO
On GTMetrix this website has an A grade, which shows that SEO for desktops is quite efficient.
Duda WhatsApp / Facebook Messenger Integration
Duda has WhatsApp and Facebook widgets in the App Store. There, you can find some widgets for free, while others are only available with a premium plan.
Simple Integration
+
Sales-Driven WhatsApp / Facebook Messenger Widget
+
HTML Embed Widgets
+
How much does Duda cost?
Free Plan with Custom Domain
No
Minimum Monthly Price Plan Billed Annually
$19 / 18€ / £17
Free Trial Period, No Credit Card Required
14 days (no credit card required)
Assistance with Initial Domain and Design Setup
No