Jimdo Website Builder Review 2024: Features, Pricing, & Ease of Use
Liam Artman
Jimdo has a drag-and-drop functionality that simplifies website creation.
There are many examples of websites made with Jimdo to find inspo for your own design.
If you have questions – Jimdo Support Center can provide answers for them.
Jimdo Pros and Cons
We recommend Jimdo if you…
- Are a complete beginner in website building
- Won’t contact customer support frequently
We don’t recommend Jimdo if you…
- Desire design flexibility and customization
- Have a ecommerce business
- Need a website builder with efficient SEO
Advantages:
- Clean and intuitive interface that makes Jimdo accessible to complete beginners
- With AI, Jimdo can automatically create a site based on user responses, significantly speeding up the process
- Mobile app allows to manage your website from anywhere
Disadvantages:
- Jimdo lacks customization to deeply tailor their site’s design
- The selection of templates is rather limited compared to competitors, and the design flexibility is somewhat restricted
- Slow response times of the customer support and the help offered is not always as comprehensive as needed
- Limited e-commerce functionality, which might not be sufficient for growing businesses with specific needs
Jimdo Website Editor
Jimdo is recognized for its streamlined approach to website creation, particularly appealing to those who desire a quick and easy way to establish an online presence. The platform offers two distinct modes: Jimdo Dolphin, an AI-powered web designer, and Jimdo Creator, which provides more hands-on control. Jimdo's interface is clean and intuitive, whether one opts for the Dolphin or the Creator.
Number of blocks
100+
Ability to create benchmark layouts
3/5
Ability to have full control over the design
-
Responsive Video Integration
-
The main advantage of the editor is an AI-powered Dolphin thatis great for users who want a hands-off approach to website design, making the process remarkably fast and straightforward.
The main disadvantage of the editor is that it will not satisfy users who require deep customization or specific advanced functionalities. Also, the e-commerce options are somewhat basic compared to more specialized platforms.
When you set up the website with Jimdo there is a great feature that allows you to bring the information about your business from Google Maps.
When setting up your website, you can also add real photos from your brand’s Instagram or Facebook, which makes your website even more personalized.
The interface is clean and clear, making Jimdo really user-friendly and suitable even for complete beginners.
Jimdo is a block-based website builder with 100+ blocks you can use on your website.
Summarizing:
Jimdo is a good choice for those looking for an efficient and hassle-free website building experience. Its dual approach with Dolphin and Creator caters to different user needs, ensuring flexibility within its user-friendly framework. However, it does not offer the depth of features found in more complex website builders like Bazium or Webflow.
Jimdo Templates
Jimdo offers a few templates with a minimalistic and stylish design.
These are the examples of how Jimdo’s templates look like.
Jimdo Support
Jimdo is known for its user-centric approach, making it a popular choice for individuals and small businesses seeking straightforward website solutions.
Design Help
-
Online Chat
+
Tickets
+
E-mail
+
Zoom / Google Meets support
-
Main Features of Jimdo Support:
Personal Online Chat: Jimdo provides online chat support, which is initially handled by an AI chatbot designed to address common queries. If the chatbot cannot resolve a query, it is escalated to a live support agent.
Email Support: Jimdo offers email support where users can expect detailed responses. This service is noted for being particularly thorough, with the support team providing comprehensive solutions to a range of issues.
We tested Jimdo's support service, and here are the results:
The chatbot provides immediate responses only to the most basic inquiries, lacking in knowledge about more advanced issues
Once escalated to live agents, the support is helpful, guiding users through complex site setup issues or troubleshooting problems effectively. However, if you don’t have Jimdo's top plan you’ll have to wait for their response from 4 hours to 1-2 days, which is a lot of time, if you require immediate help.
Jimdo excels in providing extensive online resources, including FAQs, blogs, and how-to guides, which are invaluable for users looking to self-serve before reaching out to support.
Jimdo SEO
Jimdo has a lot of great features, however in terms of SEO it is not the perfect tool due to issues with mobile-responsiveness.
Google Perfomance Score
49
GTMetrix Grade
A
Pingdom Grade
A
Technical Optimization
3/4
For testing, we took the same website template and tested it in 3 services: Google Pagespeed, Solarwind Pingdom, and GTMetrix, which will show how technically ready the website is.
The template has received a low rating of 49 points from Google PageSpeed Insights, indicating poor performance.
Most of the important metrics are categorized as critical and in the red zone, with the exception of CLS. Mobile-responsiveness is very important for SEO, but it’s not a strong side of Jimdo’s website builder.
On the other hand, Pingdom has assigned an A grade to this template, suggesting that it performs well in terms of SEO.
On GTMetrix the website got an A grade, which shows that SEO for desktops is good.
Jimdo WhatsApp / Facebook Messenger Integration
Jimdo has a built-in WhatsApp widget. However, if you want to use Facebook Messenger you’ll have to use external services, which’ll be extra 50$ a year. Moreover HTML code will be needed to integrate Facebook widget, which t is rather inconvenient to work with and lowers SEO.
Simple Integration
+
Sales-Driven WhatsApp / Facebook Messenger Widget
-
HTML Embed Widgets
+
How much does Jimdo cost?
Free Plan with Custom Domain
No, Free Plan offers only a Jimdo subdomain
Minimum Monthly Price Plan Billed Annually
$12 / 11€ / £10
Free Trial Period, No Credit Card Required
No, but you can cancel the contract within the first 14 days
Assistance with Initial Domain and Design Setup
No